If the product you receive is not as described or low quality, we promise that you may return it and receive a full refund. Or, you can choose to keep the product and agree the refund amount directly with us.
Full Refund: if you don't receive your order. You'll get a full refund if your order lost on the way.
Partial Refund: if your item is significantly different from product description,you can A:Return it and get a full refund,or B:Get a partial refund and keep the item.